Order Processing
All orders are carefully prepared and dispatched within 1–2 working days after payment confirmation.
As a saddlery and lifestyle brand, we take extra care to ensure every item meets our quality standards before it leaves us.
Custom & Made-to-Order Items
Some of our saddlery pieces and lifestyle goods are handcrafted or made to order. Please allow additional time for these items,
as we work closely with skilled artisans and trusted suppliers. If you’re working on a deadline, feel free to contact us before placing your order.
Shipping Fees
Shipping is calculated at checkout based on your location and the size or weight of your order. From time to time, we may offer free shipping promotions—be sure to keep an eye out.
Delivery Timeframes
Once dispatched, delivery typically takes 3–5 working days within South Africa. Orders going to remote or rural areas may take an additional 1–2 working days.
Where We Deliver
We currently ship nationwide across South Africa, bringing quality saddlery and lifestyle goods right to your door.
Courier Partners & Tracking
We use reliable courier partners to ensure safe and timely delivery. You will receive a tracking number via email once your order has been shipped,
so you can follow its journey.
Delays & Considerations
While we do our best to meet all delivery estimates, delays can occasionally happen due to circumstances beyond our control
(such as public holidays, weather conditions, or courier delays). We appreciate your patience and understanding.
